Termos de Uso

1. Acceptance of Terms

By accessing and using the HeyCities platform, you agree to these Terms of Use. If you do not agree, please do not use our services.

2. Services

HeyCities provides an online platform for purchasing and issuing event tickets. We are not responsible for changes, cancellations, or the quality of events organized by third parties.

3. Registration and Information

You are responsible for providing true and complete information when purchasing a ticket, including your full name and a valid email address. Tickets are personal and may require identification at the event.

4. Purchases and Payments

• Payments are securely processed by MagicPay.
• All transactions are final except as provided in our Refund/Void Policy.
• Prices and fees may change before checkout is completed.

5. Rules of Use

• Do not use the site for unlawful purposes.
• Do not attempt to bypass security systems or counterfeit tickets.
• Follow all rules set by the event you attend.

6. Cancellations and Refunds

Refunds follow our Refund and Void Policy, available on our website.

7. Limitation of Liability

HeyCities is not liable for:

• Indirect, incidental, or consequential damages.
• Delays or failures caused by third parties.
• Internet connectivity or device issues on the user's side.

8. Changes to the Terms

We may update these terms at any time. Updates take effect on the date of publication.

9. Contact

HeyCities – Customer Support

Email: support@heycities.com